AI reception for the trades

Your next customer
is calling.

Be the business that answers. doyce takes the call, captures the job, and gets it to the right person.

Start your free trialTry the AI

14 days free · 30 calls included · No credit card

Dana Whitfield called at 10:42 pm because her furnace would not ignite and the house was down to 58 degrees. doyce answered the call and took her address, 1408 Alameda Dr, Austin, TX 78704, which is in the shop’s service area. Dana agreed to the $129 after-hours diagnostic. Marcus Reyes, the on-call technician, was paged and accepted the job.

What doyce is

A receptionist built for the trades.

It answers the phone, writes down the job and gets it to your team.

Answers every call

Picked up in your shop’s name whenever you want coverage, after hours or around the clock.

Captures the job

Who called, where they are and what is wrong, written down before they hang up.

Reaches your on-call tech

The job reaches your on-call tech, and you get a summary of every call.

Inside the app sample shop

Every call, accounted for.

Who called and why, who is waiting on you, and who is on call tonight.

Maxwell Heating & Cooling / Calls Sample data

Calls

Today, Tuesday
4 answered5 answered
DW
Dana Whitfield10:42 pm

Furnace won’t ignite, 58° in the house

Tech paged

No heat in 78704. Dana agreed to the after-hours fee, and Marcus, on call tonight, was paged.

GK
Grace Kim7:30 pm

Asked what an after-hours visit costs

Fee quoted
LO
Luis Ortega6:15 pm

AC is running but blowing warm air

Callback requested
PS
Priya Shah2:31 pm

Wants a quote on a new heat pump

Quote requested
TB
Tom Becker11:08 am

Thermostat screen went blank

Callback requested
+2 more earlier today
Built for the trades

On the job. Still answered.

When your techs are on a roof or under a sink, doyce picks up and gets the job to them.

See where the call goes
  • HVAC
  • Plumbing
  • Electrical
  • Home services
On a gravel rooftop at dusk, a technician kneels at an open air conditioning unit with a wrench in his hands.
Where the call goes

From ring to the right person.

Wherever your number appears, doyce answers the call and gets the job to your team.

  • Your linesYour business number, forwarded or ported to doyce, wherever it is printed.
  • Your feesQuoted as you set them, so the caller hears the price up front.
  • Your teamYour on-call tech gets the caller, the address and the problem.
  • Your recordsA summary of every call and one list of the callbacks you owe.
  • Your business number
  • Your Google listing
  • Your website
  • Your trucks and signs
  • Ads and referrals
AI receptionist
  • Answers in your shop’s name
  • Captures the job
  • Quotes your fees
  • Reaches on call
Your shop
  • Your on-call tech
  • Call summaries
  • Callback list
  • Your dashboard
  • Daily email
Your return

You paid to make it ring.

Ads, referrals and years of good work brought that caller to you. Put a number on the calls you answer.

Find out with your free trial
At a kitchen counter, a technician holds out a clipboard while the homeowner signs the work order.
Answering them with doyce could add
$3,500a month

That’s about 7 more jobs.

Voicemails, hang-ups and after-hours rings.

How many would become a job

Some only want a price. Count the ones who would hire you.

What a typical call-out is worth to you.

Your assumptions, not a guarantee. Missed calls a week, times 52 weeks over 12 months, then how many become jobs, times your average job. Revenue is before expenses and doyce fees.

Pricing

Pick the coverage you need.

Try doyce free for 14 days with 30 calls included. Then choose the plan that fits your call volume.

Monthly billing · No credit card to try

After Hours

Keep answering when the office closes.

$99/mo

40 answered calls included

Get started with After Hours
  • After-hours AI reception
  • 1 number · 1 Playbook
  • Call summaries & recordings

$2.00 per additional call

Shop

Most popular

An extra pair of hands for a busy shop.

$199/mo

100 answered calls included

Get started with Shop
  • Day & night AI reception
  • 2 numbers · 2 Playbooks
  • Custom coverage hours

$1.75 per additional call

Crew

Keep your office and field team connected.

$449/mo

250 answered calls included

Get started with Crew
  • Everything in Shop
  • 3 call-handling seats
  • Advanced dispatch
  • Onboarding call

$1.50 per additional call

Fleet

More calls. More people. One operation.

$899/mo

600 answered calls included

Get started with Fleet
  • Everything in Crew
  • 10 call-handling seats
  • 6 numbers · 10 Playbooks
  • Supervisor tools

$1.25 per additional call

Calls are counted in 10-minute blocks. Wrong numbers and sales calls aren’t billed. Applicable taxes are additional.

Need more coverage? Let’s talk
Questions

Good questions. Straight answers.

What to expect before you forward your number.

Ask us something else
In a home garage, an electrician holds open a breaker panel and checks a breaker with a voltage tester.
Can I hear it before I sign up?

Absolutely. Choose “Try the AI” and call the demo line to hear doyce answer for a sample shop. No account is required.

Will my customers know it isn’t a person?

Callers hear a friendly, natural voice that answers with your business name and gets straight to their problem. It never pretends to be human: if a caller asks, it says so in a sentence and carries on helping. Call the demo line and judge it for yourself.

Can I keep my current business number?

Yes. Forward your existing business number to your doyce number. Choose coverage that fits your operation, whether that is after hours or throughout the day.

What happens when a caller needs a person?

On every plan, doyce takes their details for a callback and reaches your on-call person when a job can’t wait. From Shop up, it can also pass the caller to your office line during office hours, and Crew and Fleet add seats so your own team can take calls in doyce.

What will it tell callers about my prices and services?

Only what you give it. You set the services you offer, your fees and your answers to common questions, and doyce sticks to them. When a caller asks something you haven’t covered, it takes their details so you can call them back.

What do I see after a call?

Every call lands in your doyce account: who called, what they need and who is waiting on you. You get a summary of every call, so nothing slips between the phone and the job.

What does getting started look like?

Create an account, choose your trade and review the starter setup. Add your services, fees and contacts, then make a test call before you forward customer calls. Your doyce number is set up as part of onboarding, usually within one business day.

How does the free trial work?

You get 14 days and up to 30 answered calls to try doyce, with no credit card required. Choose a paid plan in your account to continue after the trial.

Is there a contract?

No. Plans bill monthly and you can cancel from your account at any time.

Ready when your customers are

Let the phone ring.
We’ll take it from here.

Start your free trial Try the AI

Your business. Your voice. Your next opportunity.

Meet your next receptionist

A real conversation.
Your turn to call.

Step into your customer’s shoes. Call the demo, ask a question, and hear how doyce handles the conversation.

(504) 406-2724

Tap to call on mobile, or dial from your phone.

  1. Pretend you need a repair at your home.
  2. Ask about service, fees, or after-hours help.
  3. Try a follow-up question. Make it a conversation.

This is a demo business. No real service will be dispatched. Use made-up details when testing.

Read the sample call transcript

doyceThank you for calling Maxwell Heating and Cooling. How can I help you today?

CallerHi, I don’t think my AC is working right now. Do you do repairs?

doyceYes, I can help with that. First, what’s your first and last name?

CallerSusan Thomas.

doyceI’ve got Susan Thomas. What’s the best number to reach you at?

Caller555-113-4536.

doyceLet me read that back. 555-113-4536. Is that correct?

CallerYes, that’s correct.

doyceWhat’s the service address, including the zip code?

Caller2394 Thomas Street in Dallas, 75201.

doyceLet me confirm. 2394 Thomas Street, Dallas, 75201. When did you first notice the problem?

CallerAbout an hour ago. I just got back from work and the house was really hot.

doyceIs this a residential or commercial property?

CallerIt’s a residential property.

doyceThere’s a $149 after-hours service call fee to get a technician out tonight, and that’s credited toward the repair if you go ahead with the work. Would you like me to get someone out tonight, or would you rather wait until the next business day?

CallerNo, I need someone out tonight.

doyceI’ve got your AC repair request. Is there anything else I can help you with?

CallerNo, that’s it. Thank you.

doyceI’m sending this over to our on-call technician now, and you’ll get a call back shortly.

Try doyce for your business